Start Here - Basic Navigation of ATCOM+

1. Facility - This section is where user permissions and account management are handled. It's a crucial part of your ATCOM+ setup, ensuring that the right individuals have the appropriate access.
2. Maintenance Schedule - In this area, you can set up maintenance schedule frequencies. Please note that this typically needs to be established in advance by the ATCOM+ Team to align with your facility's needs.
3. Criticality Rule Sets - Here, you can define criticality rankings for alarming circuits. These rule sets play a pivotal role in how ATCOM+ prioritizes and manages alarms, ensuring that the most critical issues receive immediate attention.
4. Alarm Groupings - In this section, you'll find standardized alarm values. Different heat trace controllers often generate similar alarm types but use varying terminology. ATCOM+ simplifies this complexity by consolidating these alarms into a common term library. For example, "TS1 Failure Fail" and "Sensor Fail" can both be categorized as "RTD Fail."

5. Integrations - Advanced integrations are configured here, including communication loops, weather data, and external datasets. Please exercise caution when navigating this area, as it involves intricate setup. We recommend reaching out to our support team for guidance if needed.

6. Profile -  Your profile settings can be managed in this section. Here, you can specify your email, phone number, change your password, choose whether to receive reports, and select temperature units and gauge styles when monitoring circuits.

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1. Active Alarms: This area provides a comprehensive list of all your system's heat trace alarms. Information here is organized by alarm types, resembling what you'd find on other monitoring platforms. Note that this isn't the recommended window for viewing circuit alarms in detail.

2. Alarm Historian: As expected, this section serves as a complete alarm historian, allowing you to access past alarm data.

3. Validate: When it comes to validating alarms, this is your go-to destination. Alarms listed here are organized by heat trace circuit, offering a far more user-friendly approach. They are also grouped based on the criticality rankings configured for your facility. By default, ATCOM+ categorizes alarms into two main categories: "Critical" for circuits not functioning or experiencing freezing issues, and "Non-Critical" for all other alarms. Here, you'll find information that has already filtered out alarms associated with your scheduling system, circuits that are locked out, or flagged as nuisances. This is the ideal window for users to effectively manage their heat trace alarms.

   
   

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• Device List: This section provides a comprehensive view of all your heat trace circuits. On the left side, you'll find a tree display showcasing all the heat trace control panels. Expanding these panels reveals the control modules within, and selecting any panel, module, or "All" will display the heat trace circuits on the right window.

  1. On the right side of the window, you can select a specific circuit or controller to monitor its devices. This screen also displays any current alarms that may be present. You can choose to view alarms exclusively by selecting "ALARMS" above the circuit list section.

  2. There's a search field available that allows you to search for various heat trace circuit properties, not limited to just the circuit tag. (Please note that while the search functionality is functional, we're continuously working on improving it for a smoother user experience.)

  3. Quick tip: You can filter the controllers conveniently using the top filter bar, making it easier to navigate your extensive heat trace system.

     
• Comm Loops: In this section, you can monitor the communication status of all your heat trace communication networks. It offers a quick snapshot of your communication network's health. It's important to note that having a low ratio of dropped messages is optimal, and a few dropped messages are considered normal.
  
• Programming Audit: Here, users can review all heat trace controller programming deficiencies. This includes circuits whose current programming deviates from the circuits' design criteria. It serves as a valuable tool to ensure your controllers are configured correctly.
  
• Notes: The "Notes" section provides a space for general notes related to all heat trace circuits that aren't specific to Lockout Tagout (LOTO) or Nuisance Notes. It offers an organized way to store important information regarding your circuits.
  
  

1. Track Nuisance Alarms: This section allows users to monitor and log circuits that have been noted as producing nuisance alarms. It's important to record the circuits and the nature of the nuisance alarms for future reference and troubleshooting.

2. Input and Remove Nuisance Alarms: Users have the capability to add or remove circuits from the nuisance alarms list. When adding a nuisance alarm, an expiry date must be entered. This ensures that users periodically revisit and investigate the source of the nuisance alarms to resolve the underlying issues.

Forced on Circuits Menu - The "Forced on Circuits Menu" is where users can keep track of circuits that have been forced on or energized beyond their normal operational parameters. Proper management of these circuits is essential to prevent unnecessary energy consumption and ensure the longevity of heat trace components.

1. Track Forced-On Circuits: This section provides a record of circuits that have been forced on and includes information such as the date of force-on and the expected removal date.

2. Input and Remove Forced-On Circuits: Users can add or remove circuits from the forced-on list. When entering a forced-on status, an expected force-on removal date is required. Once this date is reached, ATCOM+ will prompt users to determine whether the force-on status should be removed or extended.

1. Record Freeze Event: Users can log any freeze events encountered in this section. These records are intended for in-depth investigation and analysis to identify any necessary design or construction adjustments.
   

1. View Open Work Orders: This section provides visibility into all open work orders associated with your heat trace system. The status of these work orders is used to understand which alarms are currently being addressed. Any open work orders linked to an active alarm will be filtered out from the alarm validation page.
2. Independent Work Order System: Even without full integration with your scheduling system, ATCOM+'s work order section can function as an independent work order management system, allowing you to create, track, and manage work orders directly within ATCOM+.